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Data Privacy Policy

Data Privacy Statement & Policy

AFC Motors Financing, Inc. recognizes the importance of protecting the privacy of individuals in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and issuances of the National Privacy Commission (NPC). We are fully committed to complying with these requirements and other applicable laws to ensure the privacy, security, and protection of your personal information.

We acknowledge your rights under the Data Privacy Act of 2012, particularly your right to privacy, confidentiality, and protection of your personal data.

Security Breach Protocol

In the event of a data breach, we will notify you via email and/or phone call within seven (7) business days from discovery. The notice shall include:

  • The nature of the breach;
  • The personal information possibly involved; and
  • Measures taken to address and mitigate the breach

Privacy Policy

This Privacy Policy explains how we collect, use, protect, and manage your personal data when you interact with us through our website or services.

1. Collection of Information

We collect information from you when you:

  • Apply for a loan through our website;
  • Fill out forms or provide information through other service channels; or
  • Communicate with us via email, phone, or other means.

Information collected may include:

  • Name, age, date of birth, and address;
  • Contact details (email, phone number, etc.);
  • Employment, financial, and credit information;
  • Other information necessary to assess and process your loan application.

We only collect information voluntarily submitted and necessary for providing our services.

2. Use of Information

We process personal data only upon your consent and for legitimate purposes, including to:

  • Process, evaluate, and communicate the results of your loan application;
  • Update you on products, services, and account-related matters;
  • Respond to your inquiries or requests;
  • Conduct credit investigation, scoring, profiling, and collection activities;
  • Provide relevant product and service offerings, subject to your right to withdraw consent.

3. Data Protection & Security

  • Personal information is stored in secured, encrypted systems accessible only to authorized personnel who are required to keep it confidential.
  • Sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • Transactions are processed through secure gateways and are not stored on our servers.
  • We implement physical, technical, and organizational measures to safeguard data.

4. Data Retention

We retain your personal information only for as long as necessary to serve you and as required under applicable laws and regulations.

5. Cookies and Tracking

  • We do not use cookies for tracking purposes.
  • You may disable cookies through your browser settings; however, some website functions may not operate properly without them.
  • We honor Do Not Track (DNT) browser settings.

6. Disclosure of Information

We do not sell, trade, or transfer your personal information to outside parties. Disclosure shall only be made to:

  • Subsidiaries, affiliates, partners, and accredited third-party service providers necessary for service delivery;
  • Government authorities as required by law; and
  • Entities engaged in credit investigation, collection, and related services.

All disclosures shall be in accordance with the Data Privacy Act and subject to strict confidentiality obligations.

7. Third-Party Links and Services

Our website does not include or offer third-party products or services. We have not enabled Google AdSense or similar advertising features.

8. Your Rights as a Data Subject

You have the right to:

  • Access, correct, or request deletion of your personal data;
  • Withdraw consent to the processing of your data;
  • Lodge complaints with the NPC for any violation of your privacy rights.

9. Contact Information

For inquiries, clarifications, or concerns regarding this Privacy Policy, you may contact our Data Protection Officer (DPO):
📧 dpofficial@afcmotors.com.ph
🏢 Unit 305, AIC Gold Tower, F. Ortigas Jr. Rd., Ortigas Center, Pasig City

10. Consent

By providing your personal information, I/We hereby give express consent to AFC Motors Financing, Inc., its subsidiaries, affiliates, partners, and accredited third-party service providers to collect, retrieve, process, use, and store my/our personal data—including but not limited to name, age, photographs, biometrics, contact details, financial profile, credit history, and other relevant information—for purposes of:

  • Loan processing and automated decision-making;
  • Credit investigation, scoring, and analytics;
  • Collection and account management;
  • Cross-selling of products and services
  • Data profiling and product/service marketing.

I/We understand that my/our consent may be withdrawn at any time, subject to applicable laws and the rights of AFC Motors Financing, Inc. to retain and process data as required by law.

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